Yu Mei is committed to responsible consumption and cultivating sustainable buying habits within our community. With timeless designs that transcend trends and seasons, it is our hope that each customer’s purchase decision mirrors that of our considered and intentional design.
Born out of our commitment to circularity, the Buyback Initiative works to extend a product’s useful life through mending and refurbishing. We invite customers to return their preloved Yu Mei bags for credit towards their next purchase. Preloved bags will be refurbished in-house and given a second life, to be on-sold in Archive Events. We aim to build up our stock of second-life Buyback bags in order to offer this as a permanent product range that’s available for purchase year-round by 2025. Our target is to rehome 100 Buyback bags each year from 2025.
We design with care and respect for the high-quality Deer Nappa of our products. With a view to maximising the longevity of your Yu Mei bag, proper care for the leather is imperative. Read about how to care for your Yu Mei bag here.
Over the past eight years, we have rehomed, refurbished or repaired 927 bags. Many of these have been matched with loving new owners, while the rest were returned to their original homes after a spruce up. We’ve spent an estimated 361 hours mending and refurbishing items that may otherwise have been neglected or relegated to the back of the closet.
We’re exceptionally proud of our collective efforts as a community to reduce waste, divert from landfill and consume more sustainably. Our warmest thank you to all who have participated in the initiative thus far.
Want to submit your bag to our Yu Mei Buyback Initiative?
Terms & Conditions
Acceptance of product into the buyback initiative is at the sole discretion of Yu Mei. To be accepted, a bag must be;
- In saleable condition, or able to be on-sold after minor repairs and refurbishment;
- Purchased from Yu Mei stores (including online), or from official Yu Mei stockists;
- Proof of purchase must be provided - including but not limited to digital or physical receipt, order confirmation, bank statement transaction. In some cases, Yu Mei will accept written email confirmation from an official stockist verifying that the product was purchased there.
Bags showing extreme wear or damage deemed to preclude future saleability will not be accepted. Any Yu Mei items gifted with purchase will not be accepted.
By transferring a bag to Yu Mei you agree that if accepted by both parties, the product will be on-sold in exchange for a credit voucher not equal to the original purchase price; redeemable at Yu Mei stores within 12 months of the issue date.
If the product is not accepted, you will be offered a refurbishment service at your cost. Acceptance of refurbishment quote will be confirmed with your written consent. Payment is required before product is returned.
Shipping to Yu Mei for appraisal is at the responsibility and cost of the owner. Bags can be returned to; and collected from Yu Mei stores. Complimentary return shipping within New Zealand will be provided by Yu Mei.
Bag 0
Duties and Taxes included for Australia and New Zealand
Carbon Neutral Shipping
Shipping
| New Zealand | Complimentary Shipping over $50 NZD, Complimentary Returns, Click & Collect |
| Australia | Complimentary Shipping over $200 AUD |
| Rest of World | Complimentary Worldwide Shipping over $200 USD |
Areas
| New Zealand | Orders shipped within 2-3 working days, sent via tracked Courier Post. |
| Australia | Orders shipped within 2-3 working days, sent via tracked DHL Express |
| Rest of World | Orders shipped within 2-3 working days, sent via tracked DHL Express |
New Zealand and Australia
Taxes and duties are included within the purchase price.
Rest of World
As orders are shipped from our New Zealand warehouse you may incur duties, clearance fees or local taxes. Yu Mei Ltd does not cover these charges and is not liable for any fees incurred; although we will always do our very best to ensure a smooth delivery to you. For more information, we advise you to check with your local customs agent.
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