Free shipping anywhere in New Zealand
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Full priced items may be returned for a credit with Yu Mei within 7 days of receipt for New Zealand purchases, and 10 days of receipt for international purchases.
Contact must be made via email@example.com within 48 hours of recieving the goods advising us of return.
Returned items must not have been worn, altered or washed and must have all original tags and packaging intact.
Shipping and handling is non refundable and returns are the customers responsibility until they reach Yu Mei Ltd.
Discounted items are final sale and cannot be returned or refunded.
Yu Mei ships to most locations including worldwide via DHL. Please allow 1-3 working days for your order to be dispatched.
If you are unable to select your country please get in touch with us via firstname.lastname@example.org. Please note we are unable to ship to P.O. Boxes.
Once your order has processed it will be handed over to our trusted delivery service and you will recieve and email with tracking details.
Free shipping within New Zealand, 1 – 3 working days via tracked Courier Post
Australia, 1 – 4 working days via tracked DHL
Flat fee of $25NZD
Rest of world, 2 – 10 working days via tracked DHL
Flat fee of $35NZD
Our products are made from premium New Zealand deer leather. Due to the nature of this natural product, wrinkles and blemishes can feature and should be regarded as hallmarks of premium quality.
We recommend that you love and care for your bag by keeping it moisturised with a leather conditioner and having it regularly cleaned by a professional. You can find help at any good shoe store.